How much is shipping?

JENN LEE offers complimentary shipping for all US and Australian orders.

Orders placed from other countries shipping is $20.00 USD. 

We ship orders Monday through Friday. We cannot ship orders on federal holidays.

How long will it take for my bag to arrive?

Orders will arrive within 7-9 days of placing your order.

We ship orders direct to consumer via DHL Express from Bali, Indonesia which takes 5-7 days.

Orders are processed Monday through Friday and shipped out within 1-2 business days. Friday orders are shipped on Monday morning.

NOTE: For holiday orders, please place your order by December 10 to ensure holiday delivery.

Can I track my order?

Yes! Once your order has been shipped you will receive an email with the carrier, your personal tracking number, and link to track your package. 

International Shipping notes

  • Non-U.S. orders are responsible for all duty and taxes associated with the importation of the merchandise. This will vary by country.
  • Orders are subject to be flagged in customs for collection of duties and tax on imports. In this scenario, shipping time can be delayed and in some cases the customer is required to retrieve the package at the customs office.

If you have any questions about processing or shipping timelines, or would like an estimate for specifically when your order will arrive, we'd love to hear from you!  Send an email to