SHIPPING DETAILS

How much is shipping?

JENN LEE offers complimentary shipping for orders over USD200.

Orders under USD200 are charged USD9.99-19.99 depending on quantity. 

We ship orders Monday through Saturday. We cannot ship orders on Sunday or federal holidays.

How long will it take for my bag to arrive?

Orders will arrive within 7-9 days of placing your order.

We ship orders direct to consumer via DHL Express from Bali, Indonesia which takes 5-7 days.

Orders are processed Monday through Friday and shipped out within 1-2 business days. Friday orders are shipped on Monday morning.

NOTE: For holiday orders, please place your order by December 10 to ensure holiday delivery.

Can I track my order?

Yes! Once your order has been shipped you will receive an email with the carrier, your personal tracking number, and link to track your package. 

International Shipping notes

  • Non-U.S. orders are responsible for all duty and taxes associated with the importation of the merchandise. This will vary by country.
  • Orders are subject to be flagged in customs for collection of duties and tax on imports. In this scenario, shipping time can be delayed and in some cases the customer is required to retrieve the package at the customs office.

If you have any questions about processing or shipping timelines, or would like an estimate for specifically when your order will arrive, we'd love to hear from you!  Send an email to annalisa@shopjennlee.com