THE MONACO BAG
The Monaco bag can be worn in two ways. Carry it as a top handle bag or wear it with the adjustable strap for a crossbody or shoulder bag style.
This bag was handwoven by an artisan co-op in Bali, Indonesia, using locally sourced, renewable resources. It takes six weeks to weave, dye, dry, and finish this design.
Leather: Black (removable strap)
Basket: Organic Ata Grass / Black Hand Dye
Lining: Organic Cotton
9.5 in x 12 in x 3 in
It’s our goal to make sure you’re completely happy with your order. If your order isn’t just the way you like it, we’ll make things right.
If you are not 100% happy, you can:
- Exchange your item for a new size/style
- Return for store credit
- Return for a full product refund
So long as:
- The return for a full product refund is requested by clicking here within 21 days of the date your order was shipped and is also delivered to our returns warehouse within 21 days of the date you received your package. Any returns received back to our warehouse, later than 21 days after the date you received your package, will only be eligible for store credit or an exchange.
- The exchange or return for store credit is requested by clicking here within 21 days of the date your order was shipped and is also delivered to our returns warehouse within 21 days of the date you received your package.
- Items are unworn and are returned to us in the state you received them
REFUND POLICY (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
SHIPPING YOUR RETURN
You will receive a pre-paid return shipping label to ensure the item is sent with trackable shipping. If you ship the item on your own and do not provide trackable shipping information, we cannot be responsible for lost items.
USA & Australia Returns: JENN LEE covers the cost of returns.
International Returns: The cost of returning an item from an International location is the responsibility of the customer. JENN LEE does not issue refunds for International shipping fees to or from the customer.